A household facing utilities being disconnected can apply for a water assistance program. The program is also available to those who’ve already had their services cut off or who have a past due balance over $250 combined for their water and wastewater services, according to a state website describing the program.
Illinois households must demonstrate income no greater than twice the federal poverty line to be eligible for funds from the program. For a family of four, that works out to a combined income of $54,000 or less.
State residents can apply once for help with their water bills and once for their wastewater bills over the course of the program, which began last Wednesday and runs to Aug. 31, 2023. Those seeking more information or wanting to see if they’re eligible can go to the state’s Help Illinois Families website https://www2.illinois.gov/dceo/CommunityServices/HomeWeatherization/CommunityActionAgencies/Pages/helpIllinoisFamilies.aspx
Residents can also fill out a request-for-service form at that site, call the state’s hotline at 1-833-711-0374, or visit any of the 34 community action agencies across the state to seek out the assistance.